How To Track My Orders
How to Track My Orders
At Treasures8, we want to ensure you have peace of mind when shopping with us. Tracking your order is simple and easy! Follow the steps below to check the status of your purchase.
1. Order Confirmation Email
Once your order has been placed successfully, you will receive an email confirmation with your order details. This email includes:
- Your order number
- A summary of the items purchased
- Your shipping address
Please ensure that the email address you provided during checkout is correct.
2. Shipping Confirmation Email
After your order has been processed and shipped, you will receive a second email with your shipping details. This email will include:
- Your tracking number
- A link to track your package online
If you do not receive this email within [5 business days] of placing your order, please check your spam/junk folder or contact us at contact@treasures8.com.
3. Track Your Order Online
To track your package:
- Click the tracking link in your shipping confirmation email.
- Alternatively, copy the tracking number and visit the carrier's website (e.g., USPS, UPS, FedEx, or DHL). Enter your tracking number to view the status of your shipment.
4. Common Tracking Statuses
Here are a few common tracking updates you might see:
- Order Processed: Your order has been processed and is ready for shipment.
- In Transit: Your package is on its way to the delivery destination.
- Out for Delivery: Your package is out for delivery and will arrive soon.
- Delivered: Your package has been successfully delivered.
5. Issues with Tracking?
If you have trouble tracking your order or notice unusual updates (e.g., "delayed" or "delivery failed"), please reach out to us at contact@treasures8.com. Provide your order number, and we’ll assist you in resolving the issue.
We’re here to ensure your shopping experience with Treasures8 is seamless. Thank you for choosing us for your gift needs!