Frequently Asked Questions

Frequently Asked Questions (FAQ)

Welcome to Treasures8! Below are answers to some common questions about our store, products, and services. If you have any other inquiries, feel free to reach out to us at contact@treasures8.com.

1. What types of products do you offer?

We specialize in high-quality print-on-demand products, including:

  • T-shirts, hoodies, and sweatshirts
  • Mugs and tumblers
  • Jewelry and message cards
  • Personalized gifts
  • And much more!

Each item is made to order with love and care to ensure a unique shopping experience.

2. How do I place an order?

Simply browse our collections, select the product youā€™d like to purchase, choose any customizations (if available), and click Add to Cart. Follow the prompts to complete your purchase securely.

3. Do you offer custom or personalized products?

Yes! Many of our products can be personalized to make them extra special. Look for customization options on product pages, or contact us at contact@treasures8.com for assistance.

4. How long will it take to receive my order?

  • Processing Time: Orders are typically processed within [2-5 business days].
  • Shipping Time:
    • Domestic orders: [5-7 business days]
    • International orders: [7-21 business days]

Please note that delivery times may vary depending on your location and shipping method selected at checkout.

5. Can I track my order?

Yes! Once your order has shipped, weā€™ll send you a tracking number via email so you can monitor its progress.

6. What is your return/exchange policy?

We want you to love your purchase! If thereā€™s an issue with your order, please contact us at contact@treasures8.com within [30 days] of receiving your item. For more details, visit our Return Policy page.

7. What should I do if my order arrives damaged or incorrect?

If your item arrives damaged, defective, or incorrect, please email us at contact@treasures8.com with your order number and photos of the issue. Weā€™ll make it right by offering a replacement or refund.

8. Do you ship internationally?

Yes, we ship to many countries worldwide! Shipping costs and delivery times will be displayed at checkout. Please note that international customers are responsible for any customs fees or taxes imposed by their country.

9. Can I change or cancel my order?

If you need to make changes or cancel your order, contact us at contact@treasures8.com as soon as possible. Once your order has been processed, we may not be able to make modifications.

10. How can I contact you?

You can reach us via email at contact@treasures8.com. Weā€™re happy to assist you with any questions or concerns!